Cancellation & Refund Policy

1. Minimum Group Size

  • Each tour requires a minimum number of participants to operate.

  • Grateful Tours reserves the right to cancel a tour or consolidate tour dates if the minimum is not met.

  • If a tour is cancelled due to low enrollment, you will receive a full refund of all payments made to Grateful Tours.

2. Deposits & Final Payment

  • A non-refundable deposit (amount specified at booking) is required to secure your spot.

  • Final payment is due by the date stated in your confirmation email.

  • If final payment is not received by this date, your reservation may be cancelled without refund of the deposit.

3. Cancellation by Participant

  • 91+ days before tour start date: Refund of all payments made, minus the non-refundable deposit.

  • 61–90 days before tour start date: 50% refund of total tour price.

  • 0–60 days before tour start date: No refund.

  • All cancellations must be submitted in writing (email is acceptable).

4. Cancellation by Grateful Tours

  • In the unlikely event that we must cancel a tour (other than for low enrollment), you will receive a full refund of all payments made to Grateful Tours.

  • We are not responsible for expenses incurred for travel arrangements made outside of the tour package (e.g., airfare, pre/post-tour hotels, etc.).

5. Airfare & Travel Insurance

  • Airfare is not included in Grateful Tours packages unless specifically stated.

  • Travel insurance is required to register for our tours. This protects you in the event of illness, injury, trip interruption, or other unforeseen circumstances.

  • We strongly recommend purchasing refundable airfare for additional protection.

  • If the tour is cancelled, airfare refunds will be subject to airline rules and your travel insurance policy.

6. Additional Costs & Missed Services

  • Grateful Tours is not liable for costs related to missed connections, delayed flights, or other travel disruptions.

  • Any unused portion of the tour itinerary is non-refundable.

Agreement

By registering for a Grateful Tour, you acknowledge that you have read, understood, and agree to the above Cancellation & Refund Policy.